cross-connection control Program

The Public Works Department created the Cross-Connection Control Program to assist residential property owners with purchasing and installing a Backflow Prevention device.

The Program gives customers the opportunity to purchase the device and pay for it in three payments rather than paying the full cost up front. The payments will be added to the customer's monthly Utility Bill. The Program is available to all residential property owners who have an irrigation account and need to install a Backflow Prevention Device.

View the Cross-Connection Control Program Plan in this link.

Why is a backflow prevention so important and a must have?

Backflow Prevention devices protect the City’s potable water supply line from hazards that may contaminate the drinking water. Due to the FDEP rule 62-555-360-1, the City is required to have a Cross-connection Control Program in place to keep the drinking water safe. Backflow Prevention devices are required for every commercial business and every residential irrigation account. Depending on your hazard level, properties will be required to use a Reduced Pressure (RP) or a Pressure Vacuum Breaker (PVB).

Three circles that say Permit, Billing and Device

The Environmental Compliance Division has a program to help property owners purchase and install backflow devices:

  • Currently on Backorder-Please check back periodically for updated availability 1” PVB (Pressure Vacuum Breaker) available for $75.46.
  • Currently on Backorder- Please check back periodically for updated availability 1” RP (Reduced Pressure) available for $335.30.
  • Customers can choose to pay in full or over three (3) installments on their monthly utility bill


Purchase a backflow in three easy steps:

  1. Pull a permit by visiting EP Consultants, Inc. (EPCI) at City Hall in Room 217. The cost of the permit is $44.00.
  2. Reserve your device at City Hall in Public Works Room 013
  3. Purchase the device and choose the payment method by visiting the Utility Billing Department at City Hall on the main floor.

Property owners who have questions on which device is best for their property can review their hazard level and view the Cross-Connection Control Program for more information or contact a licensed plumber.

Backflow Preventer Device


  1. Environmental Compliance Division

    Physical Address
    501 Harrison Avenue
    Panama City, FL 32401

  2. Rebecca Tackitt

    Interim Supervisor
    Phone: 850-691-4554